OpenAI incident

SSO sign-in and SCIM provisioning issues

Resolved after 38 minutes, on September 18, 2026.

monitoring Sep 18, 2026, 11:06 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Sep 18, 2026, 10:40 PM UTC
Resolved
Sep 18, 2026, 11:18 PM UTC
Duration
38m
Detected by Pingoru
Sep 18, 2026, 10:40 PM UTC

Update timeline

  1. identified Sep 18, 2026, 11:00 PM UTC

    Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.

  2. monitoring Sep 18, 2026, 11:06 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Sep 18, 2026, 11:18 PM UTC

    All impacted services have now fully recovered.

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