OpenAI incident
Overbilling for OpenAI-hosted containers in the Agent API
Resolved after 9 hours 22 minutes, on September 18, 2026.
We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.
Update timeline
- investigating Sep 18, 2026, 10:29 PM UTC
We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.
- investigating Sep 18, 2026, 11:22 PM UTC
We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.
- identified Sep 19, 2026, 01:08 AM UTC
We are still implementing the mitigation.
- monitoring Sep 19, 2026, 05:00 AM UTC
We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.
- resolved Sep 19, 2026, 07:52 AM UTC
All impacted services have now fully recovered.
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