Resolved after 3 hours 9 minutes, on September 14, 2026.
The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.
Update timeline
- monitoring Sep 14, 2026, 08:30 PM UTC
Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.
- monitoring Sep 14, 2026, 11:28 PM UTC
We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
- resolved Sep 14, 2026, 11:39 PM UTC
The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.
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