OpenAI incident

Elevated errors affecting Work Mode in ChatGPT

Resolved after 11 hours 12 minutes, affecting ChatGPT Work, on September 14, 2026.

monitoring Sep 14, 2026, 07:42 PM UTC

We have applied additional mitigations for Work Mode. We are monitoring to confirm that workspace tools and files are functioning normally for ChatGPT Plus users.

Started
Sep 14, 2026, 03:58 PM UTC
Resolved
Sep 15, 2026, 03:11 AM UTC
Duration
11h 12m
Detected by Pingoru
Sep 14, 2026, 03:58 PM UTC

Affected components

ChatGPT Work

Update timeline

  1. monitoring Sep 14, 2026, 03:58 PM UTC

    Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.

  2. monitoring Sep 14, 2026, 07:42 PM UTC

    We have applied additional mitigations for Work Mode. We are monitoring to confirm that workspace tools and files are functioning normally for ChatGPT Plus users.

  3. resolved Sep 15, 2026, 03:11 AM UTC

    All impacted services have now fully recovered.

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