OpenAI incident

Increased Error Rate For Pro and Plus Plan Conversations

Resolved after 1 hour 30 minutes, affecting Conversations, on September 9, 2026.

monitoring Sep 09, 2026, 03:44 PM UTC

We have applied a mitigation and are monitoring the impacted services.

Affected components

Conversations

investigating Sep 09, 2026, 02:51 PM UTC

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
monitoring Sep 09, 2026, 03:44 PM UTC

We have applied a mitigation and are monitoring the impacted services.
resolved Sep 09, 2026, 04:21 PM UTC

All impacted services have now fully recovered.

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