OpenAI incident

Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

Resolved after 3 hours 46 minutes, affecting Codex Web and File uploads and 1 more, on September 4, 2026.

monitoring Sep 04, 2026, 09:47 AM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Sep 04, 2026, 07:00 AM UTC
Resolved
Sep 04, 2026, 10:46 AM UTC
Duration
3h 46m
Detected by Pingoru
Sep 04, 2026, 07:00 AM UTC

Affected components

Codex WebFile uploadsConversationsVoice modeImage GenerationLive

Update timeline

  1. investigating Sep 04, 2026, 07:00 AM UTC

    We are investigating the issue for the listed services.

  2. monitoring Sep 04, 2026, 09:47 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Sep 04, 2026, 10:46 AM UTC

    All impacted services have now fully recovered.

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