OpenAI incident

high error rate in text-embedding-3-small

Resolved after 3 hours 13 minutes, affecting Embeddings, on February 12, 2026.

monitoring Feb 12, 2026, 04:10 PM UTC

We have applied the mitigation and are monitoring the recovery. You may still be experiencing high latency.

Started
Feb 12, 2026, 02:39 PM UTC
Resolved
Feb 12, 2026, 05:52 PM UTC
Duration
3h 13m
Detected by Pingoru
Feb 12, 2026, 02:39 PM UTC

Affected components

Embeddings

Update timeline

  1. identified Feb 12, 2026, 02:39 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Feb 12, 2026, 04:10 PM UTC

    We have applied the mitigation and are monitoring the recovery. You may still be experiencing high latency.

  3. resolved Feb 12, 2026, 05:52 PM UTC

    All impacted services have now fully recovered.

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