Resolved after 1 hour 55 minutes, affecting Responses, on March 26, 2026.
We have applied the mitigation and are monitoring the recovery.
Affected components
Update timeline
- investigating Mar 26, 2026, 09:21 PM UTC
We are investigating the issue for the listed services.
- investigating Mar 26, 2026, 09:35 PM UTC
We are continuing to investigate this issue. We can share this only affects users using store: true param.
- investigating Mar 26, 2026, 10:08 PM UTC
We are continuing to investigate this issue. At this point, the issue is impacting a portion of Sora traffic, as well as Responses API using store: true param.
- investigating Mar 26, 2026, 10:55 PM UTC
We are investigating the issue for the listed services.
- identified Mar 26, 2026, 10:58 PM UTC
We have identified the root cause for this issue, and have implemented a mitigation. We are seeing error rates starting to decline and normal service recovering.
- monitoring Mar 26, 2026, 11:03 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Mar 26, 2026, 11:17 PM UTC
All impacted services have now fully recovered.
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