OneLogin incident

OneLogin services experiencing Degraded performance

Resolved after 1 hour 29 minutes, affecting Admin Service and MFA and 1 more, on July 27, 2026.

monitoring Jul 27, 2026, 07:47 PM UTC

Our engineering team identified the source of the performance degradation in the US region and has applied a fix. Initial results show performance has returned to normal levels. We are continuing to monitor all services to confirm full resolution.

Started
Jul 27, 2026, 06:57 PM UTC
Resolved
Jul 27, 2026, 08:26 PM UTC
Duration
1h 29m
Detected by Pingoru
Jul 27, 2026, 06:57 PM UTC

Affected components

Admin ServiceMFAOneLogin Portal AppOneLogin Protect / OneLogin SMSSingle Sign-On ServiceMarketing and Status Website (Marketing and Status Website — US Operating Region)

Update timeline

  1. investigating Jul 27, 2026, 06:57 PM UTC

    We are currently investigating reports of degraded performance in the US region. Some users may experience slower than usual page loads and delays with MFA prompts. Our engineering team is actively investigating the cause

  2. monitoring Jul 27, 2026, 07:47 PM UTC

    Our engineering team identified the source of the performance degradation in the US region and has applied a fix. Initial results show performance has returned to normal levels. We are continuing to monitor all services to confirm full resolution.

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