Officient incident

Exact Multivers & Exact Boekhoudgemak - Invoices sent through API are not correctly updated

Resolved after 3 days, affecting Exact Boekhoud Gemak and Exact Multivers, on August 21, 2026.

resolved Aug 24, 2026, 09:46 AM UTC

The API update (V1) has been rolled back, meaning the previous situation is now restored. The issues should not present themselves anymore. Our apologies for the inconvenience.

Started
Aug 21, 2026, 08:54 AM UTC
Resolved
Aug 24, 2026, 09:46 AM UTC
Duration
3d
Detected by Pingoru
Aug 21, 2026, 08:54 AM UTC

Affected components

Exact Boekhoud GemakExact Multivers

Update timeline

  1. investigating Aug 21, 2026, 08:54 AM UTC

    We are currently experiencing issues with invoices which you import to Exact Multivers and Exact Boekhoud Gemak trough an API connection, as these invoices are not updated to status Approved. We are investigating this issue. As soon as there is more information available, we will update this status page. Our apologies for the inconvenience.

  2. resolved Aug 24, 2026, 09:46 AM UTC

    The API update (V1) has been rolled back, meaning the previous situation is now restored. The issues should not present themselves anymore. Our apologies for the inconvenience.

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