Officient incident
Exact Online - Unable to select option Receive in e-invoice subscription (FR)
Resolved after 3 days 23 hours, affecting Exact Online, on August 20, 2026.
A fix has been implemented. We will monitor the current state.
Affected components
Update timeline
- investigating Aug 20, 2026, 08:21 AM UTC
When subscribing for e-invoicing you will receive the error message "Due to a technical error, we couldn't verify if your company is already registered on the Peppol network. The option to receive invoices is therefore disabled. Please try again later." preventing you from selecting the option to receive e-invoices. We are investigating the issue and will update this page as soons as more information becomes available. Our apologies for the inconvenience.
- identified Aug 20, 2026, 10:03 AM UTC
The issue has been identiefied. We are working on a solution.
- monitoring Aug 24, 2026, 06:51 AM UTC
A fix has been implemented. We will monitor the current state.
- resolved Aug 24, 2026, 08:01 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
Your product runs on more than Officient
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services