Officient incident
Exact Globe+ / Exact Globe Next / Exact Synergy - Degraded performance when downloading or updating the products.
Minor Vendor's status page →
Resolved after 2 days 23 hours, affecting Exact Globe+ and Exact Globe Next and 1 more, on August 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Exact Globe+Exact Globe NextExact Synergy
Update timeline
- investigating Aug 17, 2026, 09:08 AM UTC
When downloading or updating Exact Globe+, Exact Globe Next or Exact Synergy via the Productupdater, the downloading speed can be slower then usual. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- monitoring Aug 18, 2026, 09:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2026, 09:05 AM UTC
This incident has been resolved.
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