Officient incident
Exact Globe+ - license migration wizard returns message "License update failed" (Global)
Minor Vendor's status page →
Resolved after 11 days 18 hours, affecting Exact Globe+, on August 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Exact Globe+
Update timeline
- investigating Aug 12, 2026, 01:22 PM UTC
The Globe+ license migration wizard can return the message "License update failed". We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- investigating Aug 19, 2026, 09:22 AM UTC
We are continuing to investigate this issue. Our apologies for the inconvenience.
- monitoring Aug 20, 2026, 09:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 24, 2026, 07:55 AM UTC
This incident has been resolved.
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