Officient incident
Exact Multivers/Exact Boekhoud Gemak - Invoices imported via API remain pending (NL)
Resolved after 2 days 16 hours, affecting Exact Boekhoud Gemak and Exact Multivers, on August 11, 2026.
The issue with approving invoices in Exact Multivers Online and Exact Boekhoud Gemak has been resolved. Invoices can be approved as usual again. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Aug 11, 2026, 01:25 PM UTC
Currently invoices imported through the API are not moving to the Approved status as expected. This affects both Multivers and Boekhoud Gemak. As a result, imported invoices may remain pending. Please do not import the same invoices again, as this may create duplicates once the issue is resolved. If needed, you can manually adjust the payment condition to be able to make the payments in a timely manner. We are investigating the cause of this issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Aug 14, 2026, 06:09 AM UTC
The issue with approving invoices in Exact Multivers Online and Exact Boekhoud Gemak has been resolved. Invoices can be approved as usual again. Our apologies for the inconvenience.
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