Officient incident
Exact Online Fiscaal – The signature is not included in a cover letter of a tax report NL)
Resolved after 6 days 22 hours, affecting Exact Online Fiscaal, on August 7, 2026.
The issue has been identified, and a fix is being implemented.
Affected components
Update timeline
- investigating Aug 07, 2026, 08:49 AM UTC
You may experience that the signature is not included when downloading a report of an income tax return and a corporate income tax return. As a workaround, you can click on the button “aanbiedingsbrief resetten”. The signature will then be displayed. However, if you make an adjustment to the cover letter, the signature will no longer be visible. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Aug 13, 2026, 08:04 AM UTC
The issue has been identified, and a fix is being implemented.
- resolved Aug 14, 2026, 06:55 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
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