Officient incident

Exact Multivers - Not possible to send VAT and ICP returns digitally (NL)

Resolved after 1 hour 14 minutes, affecting Exact Multivers, on July 29, 2026.

resolved Jul 29, 2026, 09:43 AM UTC

The issue has been resolved and you are able to send VAT and ICP returns again via Exact Multivers. You might need to reopen the returns in order to send the returns again. Our apologies for the inconvenience.

Started
Jul 29, 2026, 08:28 AM UTC
Resolved
Jul 29, 2026, 09:43 AM UTC
Duration
1h 14m
Detected by Pingoru
Jul 29, 2026, 08:28 AM UTC

Affected components

Exact Multivers

Update timeline

  1. investigating Jul 29, 2026, 08:28 AM UTC

    You may face an error message stating that the digital sending has failed when sending a VAT of ICP return via Exact Multivers. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jul 29, 2026, 09:43 AM UTC

    The issue has been resolved and you are able to send VAT and ICP returns again via Exact Multivers. You might need to reopen the returns in order to send the returns again. Our apologies for the inconvenience.

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