Officient incident

Exact Online Fiscaal – The “calculate” button when calculating via automatic distribution does not always respond (NL)

Resolved after 13 days 23 hours, affecting Exact Online Fiscaal, on July 24, 2026.

identified Jul 31, 2026, 11:17 AM UTC

The issue has been identified, we are currently working on a solution.

Started
Jul 24, 2026, 08:09 AM UTC
Resolved
Aug 07, 2026, 07:12 AM UTC
Duration
13d 23h
Detected by Pingoru
Jul 24, 2026, 08:09 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Jul 24, 2026, 08:09 AM UTC

    You may experience that the button “calculate” does not always respond when calculating via automatic distribution. As a work around you can manually apply the distribution. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Jul 31, 2026, 11:17 AM UTC

    The issue has been identified, we are currently working on a solution.

  3. resolved Aug 07, 2026, 07:12 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.

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