Officient incident
Exact Online Fiscaal - Change of email address on the client card is also updated on the partner's client card (NL)
Resolved after 1 day 23 hours, affecting Exact Online Fiscaal, on July 6, 2026.
You may experience that if you change the email address on a client card, this email address is also updated on the partner's client card. This is the case if you change the email address in the contact tab under the client details. Please note that this is also the email address to which you send a report if you want to share it with your client. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Jul 06, 2026, 12:58 PM UTC
You may experience that if you change the email address on a client card, this email address is also updated on the partner's client card. This is the case if you change the email address in the contact tab under the client details. Please note that this is also the email address to which you send a report if you want to share it with your client. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Jul 08, 2026, 12:13 PM UTC
This issue has been resolved. Our apologies for the inconvenience.
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