Officient incident

Exact Online Fiscaal & Jaarrekening - "500 - Fout op de server" error when opening client overview (NL)

Resolved after 2 hours 38 minutes, affecting Exact Online Fiscaal and Exact Online Jaarrekening, on July 1, 2026.

resolved Jul 01, 2026, 01:21 PM UTC

This issue has been resolved and you can open the client overview without receiving an error. Our apologies for the inconvenience.

Started
Jul 01, 2026, 10:42 AM UTC
Resolved
Jul 01, 2026, 01:21 PM UTC
Duration
2h 38m
Detected by Pingoru
Jul 01, 2026, 10:42 AM UTC

Affected components

Exact Online FiscaalExact Online Jaarrekening

Update timeline

  1. investigating Jul 01, 2026, 10:42 AM UTC

    You may receive the error "500 - Fout op de server" when opening the client overview. We are investigation the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Jul 01, 2026, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2026, 01:21 PM UTC

    This issue has been resolved and you can open the client overview without receiving an error. Our apologies for the inconvenience.

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