Officient incident
Exact Venice - Login difficulties due Actian Zen version mismatch (BE)
Minor Vendor's status page →
Resolved after 38 minutes, affecting Exact Venice, on June 22, 2026.
This issue has been resolved and logging in is possible without error again. Our apologies for the inconvenience.
Affected components
Exact Venice
Update timeline
- investigating Jun 22, 2026, 06:54 AM UTC
When logging in you may encounter an error message related to Actian Zen version mismatch, which prevents you from logging in. We are investigating the issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Jun 22, 2026, 07:33 AM UTC
This issue has been resolved and logging in is possible without error again. Our apologies for the inconvenience.
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