Officient incident
Exact Globe+ - Polish legislation: When processing KSeF invoices the message "Successful: 0 Failed: 0" is returned.
Resolved after 9 days 23 hours, affecting Exact Globe+, on June 16, 2026.
This issue is resolved in Exact Globe+ release 506SP9 as of the 26th of June 14:00 Hours CET. To apply the fix, execute the update again on Release 506SP9. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Jun 16, 2026, 12:24 PM UTC
In Exact Globe+ release 506SP9 the message "Successful: 0 Failed: 0" can be returned when processing KSEF invoices in the menu "Invoice, Entries, National e-Invoice System (KSEF), Outgoing e-invoices". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jun 19, 2026, 01:35 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 22, 2026, 12:44 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 26, 2026, 12:23 PM UTC
This issue is resolved in Exact Globe+ release 506SP9 as of the 26th of June 14:00 Hours CET. To apply the fix, execute the update again on Release 506SP9. Our apologies for the inconvenience.
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