Officient incident

Exact Boekhoud Gemak - Password reset portal user not possible (NL)

Resolved after 29 minutes, affecting Exact Boekhoud Gemak, on June 12, 2026.

resolved Jun 12, 2026, 09:22 AM UTC

The issue has been solved. Requesting password resets is now possible again. Our apologies for the inconvenience.

Started
Jun 12, 2026, 08:52 AM UTC
Resolved
Jun 12, 2026, 09:22 AM UTC
Duration
29m
Detected by Pingoru
Jun 12, 2026, 08:52 AM UTC

Affected components

Exact Boekhoud Gemak

Update timeline

  1. investigating Jun 12, 2026, 08:52 AM UTC

    It is not possible to request a password for your portal user (u4bsw.nl-user) in Boekhoud Gemak. We are investigating this issue and will inform you as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jun 12, 2026, 09:22 AM UTC

    The issue has been solved. Requesting password resets is now possible again. Our apologies for the inconvenience.

Your product runs on more than Officient

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →