Officient incident
Exact Online (BE) Not possible to download documents from search transactions screen.
Resolved after 3 hours 33 minutes, affecting Exact Online, on June 11, 2026.
This issue has been resolved. You will be able to download your documents again via the search transactions page. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Jun 11, 2026, 09:15 AM UTC
You may receive an error message stating 'A problem has occurred For more information please contact Customer Support' when trying to download documents via the search transaction screen. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Jun 11, 2026, 12:48 PM UTC
This issue has been resolved. You will be able to download your documents again via the search transactions page. Our apologies for the inconvenience.
Your product runs on more than Officient
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services