Officient incident
Exact Bouw - Unable to adjust users after upgrade or downgrade of users (NL/BE)
Minor Vendor's status page →
Resolved after 9 days 5 hours, affecting Exact Online Bouw, on June 8, 2026.
You may receive an error which states that you are unable to upgrade or downgrade your license after upgrading or downgrading the mobile or full users in your contract. We are investigating this issue. Our apologies for the inconvenience.
Affected components
Exact Online Bouw
Update timeline
- investigating Jun 08, 2026, 07:55 AM UTC
You may receive an error which states that you are unable to upgrade or downgrade your license after upgrading or downgrading the mobile or full users in your contract. We are investigating this issue. Our apologies for the inconvenience.
- resolved Jun 17, 2026, 12:55 PM UTC
This issue has been resolved. Our apologies for the inconvenience.
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