Officient incident

Exact Online - Advanced search for documents unavailable (Global)

Resolved after 5 days 21 hours, affecting Exact Online, on June 5, 2026.

resolved Jun 11, 2026, 07:03 AM UTC

The maintenance is now finished and the page is available again. Our apologies for the inconvenience.

Started
Jun 05, 2026, 09:06 AM UTC
Resolved
Jun 11, 2026, 07:03 AM UTC
Duration
5d 21h
Detected by Pingoru
Jun 05, 2026, 09:06 AM UTC

Affected components

Exact Online

Update timeline

  1. investigating Jun 05, 2026, 09:06 AM UTC

    Due to unplanned maintenance, the advanced search functionality for documents is currently unavailable. We will update this page as soon as more information is available. Our apologies for the inconvenience.

  2. investigating Jun 08, 2026, 07:48 AM UTC

    When searching for documents, the following error message may appear: "Our content delivery network has detected malicious traffic that comes from your network and denies you access to Exact Online." This message is related to unplanned maintenance and, in this case, is not related to your network.

  3. resolved Jun 11, 2026, 07:03 AM UTC

    The maintenance is now finished and the page is available again. Our apologies for the inconvenience.

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