Resolved after 2 days 2 hours, affecting Exact Venice, on June 1, 2026.
We have implemented a complete fix and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 01, 2026, 07:20 AM UTC
You may receive an error message while trying to login to Exact Venice. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jun 01, 2026, 08:54 AM UTC
We have identified the issue and access has been partially restored. We are seeing improvements in the availability of Exact Venice. Availability may vary within your organisation. We are continuing to work on a complete solution.
- monitoring Jun 01, 2026, 09:56 AM UTC
We have implemented a complete fix and we are monitoring the results.
- resolved Jun 03, 2026, 09:29 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
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