Officient incident

All products – Rabobank banklinks outage (NL)

Resolved after 4 hours 4 minutes, affecting Exact Online and Bank links / PSD2, on April 24, 2026.

resolved Apr 24, 2026, 11:55 AM UTC

The issue has been resolved by Rabobank. It is possible again to send payment files to Rabobank through your automatic bank link without facing unexpected errors. In case you still have payment files with status rejected, you need to reopen the payments and process them again. Our apologies for the inconvenience.

Started
Apr 24, 2026, 07:51 AM UTC
Resolved
Apr 24, 2026, 11:55 AM UTC
Duration
4h 4m
Detected by Pingoru
Apr 24, 2026, 07:51 AM UTC

Affected components

Exact OnlineBank links / PSD2

Update timeline

  1. identified Apr 24, 2026, 07:51 AM UTC

    Due to an issue at the Rabobank, processing payments, receiving statements and creating or renewing banklinks is not possible. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Apr 24, 2026, 11:55 AM UTC

    The issue has been resolved by Rabobank. It is possible again to send payment files to Rabobank through your automatic bank link without facing unexpected errors. In case you still have payment files with status rejected, you need to reopen the payments and process them again. Our apologies for the inconvenience.

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