Officient incident

Exact Online Premium - Search functionality is not showing results for recently created data (NL)

Resolved after 3 days 3 hours, affecting Exact Online Premium, on April 17, 2026.

identified Apr 18, 2026, 05:45 AM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 17, 2026, 10:32 AM UTC
Resolved
Apr 20, 2026, 02:08 PM UTC
Duration
3d 3h
Detected by Pingoru
Apr 17, 2026, 10:32 AM UTC

Affected components

Exact Online Premium

Update timeline

  1. investigating Apr 17, 2026, 10:32 AM UTC

    You may experience that the search functionality is not showing results for recently created data. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Apr 18, 2026, 05:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 20, 2026, 02:08 PM UTC

    This issue has been resolved. Our apologies for the inconvenience,

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