Officient incident
Exact Online Fiscaal - The tax credit (heffingskorting) total might not be used in the calculation of the income tax return 2025 (NL)
Resolved after 6 days 19 hours, affecting Exact Online Fiscaal, on April 14, 2026.
This issue has been resolved. The tax credit is now correctly included in the income tax calculation. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Apr 14, 2026, 10:45 AM UTC
You may experience that the tax credit (heffingskorting) is not included in the tax calculation on the send page of a 2025 income tax return if actual return is applied to Box 3 and the Box 3 assets are fully allocated to the partner. On the declarant's send page, you will see the tax credit (heffingskorting) listed under tax credits, but the total count is set to 0. Subsequently, in the declarant's tax calculation, you will see that the tax credit is not included in the calculation. If you allocate a part of the Box 3 assets to the declarant, the calculation will be correct. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Apr 21, 2026, 06:34 AM UTC
This issue has been resolved. The tax credit is now correctly included in the income tax calculation. Our apologies for the inconvenience.
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