Officient incident
Exact Globe+ - Creating a document with a binary attachment via the REST API/SDK fails when the administration is linked with ELIS.
Resolved after 6 days 16 hours, affecting Exact Globe+, on April 15, 2026.
This issue will be resolved in the May Service pack of Exact Globe+, release 506SP7. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Apr 15, 2026, 01:55 PM UTC
In Exact Globe+ release 506 it is not possible to create a document with a binary attachment via the REST API/SDK when the administration is linked with ELIS. Creating a document will return an 500 Internal Server Error. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Apr 22, 2026, 06:44 AM UTC
This issue will be resolved in the May Service pack of Exact Globe+, release 506SP7. Our apologies for the inconvenience.
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