Officient incident
Exact Online Werkprogramma/Samenwerken - Error when opening an Microsoft Office file in linked SharePoint (NL)
Resolved after 19 hours 5 minutes, affecting Exact Online Fiscaal and Exact Online Jaarrekening, on May 12, 2026.
We have identified the issue and are working on a fix.
Affected components
Update timeline
- investigating May 12, 2026, 11:51 AM UTC
You may receive the error "Sorry, something went wrong. An error has occurred on the server." when opening an Excel or Word file in SharePoint through either Werkprogramma or Samenwerken. This issue does not occur for PDF files. You can open the relevant documents through SharePoint as a workaround. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified May 12, 2026, 02:12 PM UTC
We have identified the issue and are working on a fix.
- resolved May 13, 2026, 06:56 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
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