Officient incident
Exact Online Payroll - Calculation days and hours worked in week 14 incorrect (NL)
Minor Vendor's status page →
Resolved after 23 days 3 hours, affecting Exact Online Payroll & HR, on April 15, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Exact Online Payroll & HR
Update timeline
- investigating Apr 15, 2026, 09:50 AM UTC
You may notice that the calculation of days and hours worked in week 14 is currently incorrect. This might also affect the calculation of other components, for example pension premiums. We are investigating this issue. Our apologies for the inconvenience.
- identified Apr 20, 2026, 07:26 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 08, 2026, 12:51 PM UTC
This issue has been resolved. Our apologies for the inconvenience.
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