Officient incident
Exact Globe+ - Polish legislation: "Object reference not set to an instance of an object" error message when downloading KSeF invoices.
Resolved after 13 days 16 hours, affecting Exact Globe+, on May 6, 2026.
This issue will be resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating May 06, 2026, 02:16 PM UTC
When downloading E-Invoices in the menu "Finance, Entries, National e-Invoice System (KSeF), Incoming e-invoices" the error "Object reference not set to an instance of an object" can appear. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified May 11, 2026, 09:53 AM UTC
The issue has been identified and a fix is being prepared.
- resolved May 20, 2026, 06:35 AM UTC
This issue will be resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.
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