Officient incident

Security precaution: Exact SRXP temporarily unavailable (Global)

Resolved after 1 day 3 hours, affecting Exact SRXP, on October 21, 2026.

identified Oct 22, 2026, 07:16 PM UTC

We have succesfully implemented and tested the necessary patches. Exact SRXP is now back online and operating normally. In case you still experience issues when logging in, please clear your browser cache. We apologize for any inconvenience.

Started
Oct 21, 2026, 12:06 PM UTC
Resolved
Oct 22, 2026, 03:28 PM UTC
Duration
1d 3h
Detected by Pingoru
Oct 21, 2026, 12:06 PM UTC

Affected components

Exact SRXP

Update timeline

  1. identified Oct 21, 2026, 12:06 PM UTC

    Due to the PHP2Shell vulnerability, we have temporarily shut down our systems as a precautionary measure. We are doing everything possible to restore the website as quickly as possible. We apologize for any inconvenience. ------ Vanwege de PHP2Shell-kwetsbaarheid hebben wij onze systemen tijdelijk uitgezet. We doen er alles aan om de website zo snel mogelijk weer online te brengen. Excuses voor het ongemak.

  2. identified Oct 22, 2026, 07:49 AM UTC

    We are continuing to work hard to restore Exact SRXP as quickly as possible. We will update this page as soon as more information becomes available.

  3. identified Oct 22, 2026, 12:00 PM UTC

    We are continuing to work hard to bring Exact SRXP back online quickly and safely. As soon as more information becomes available we will update this page.

  4. identified Oct 22, 2026, 05:10 PM UTC

    We are continuing to work hard to bring Exact SRXP back online quickly and safely. The next update is expected for Friday at 12:00.

  5. identified Oct 22, 2026, 07:16 PM UTC

    We have succesfully implemented and tested the necessary patches. Exact SRXP is now back online and operating normally. In case you still experience issues when logging in, please clear your browser cache. We apologize for any inconvenience.

  6. resolved Oct 22, 2026, 07:16 PM UTC

    This incident has been resolved.

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