Officient incident

Exact Online Jaarrekening – Error message when publishing an annual report (NL)

Resolved after 2 days 1 hour, affecting Exact Online Jaarrekening, on October 12, 2026.

resolved Oct 14, 2026, 09:13 AM UTC

This issue has been resolved. If you still receive the error message, we recommend checking the fields related to the signature, such as “Inrichting toelichtingen ondertekening”, and “Publicatie toelichtingen ondertekening”. Our apologies for the inconvenience.

Started
Oct 12, 2026, 07:52 AM UTC
Resolved
Oct 14, 2026, 09:13 AM UTC
Duration
2d 1h
Detected by Pingoru
Oct 12, 2026, 07:52 AM UTC

Affected components

Exact Online Jaarrekening

Update timeline

  1. identified Oct 12, 2026, 07:52 AM UTC

    You may experience that you receive an error message when publishing an annual report: “De publicatie is nog niet compleet of bevat fouten. Controleer a.u.b. of alle informatievelden correct zijn ingevuld”. The error message indicates that not all fields have been entered correctly, even though this has been done. The issue has been identified, and a fix is being implemented. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Oct 14, 2026, 09:13 AM UTC

    This issue has been resolved. If you still receive the error message, we recommend checking the fields related to the signature, such as “Inrichting toelichtingen ondertekening”, and “Publicatie toelichtingen ondertekening”. Our apologies for the inconvenience.

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