Exact Online Fiscaal en Jaarrekening - Declarations and annual reports sent to clients via the collaboration module remain stuck at the status "Voorbereiden voor verzending" (NL)

Update timeline

1. investigating Oct 05, 2026, 09:35 AM UTC

   You may experience that declarations or annual reports that are sent to a client for review or approval remain stuck at the status “Voorbereiden voor verzending”. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

2. resolved Oct 06, 2026, 07:34 AM UTC

   This issue has been resolved and declarations and annual reports using the collaboration module can be sent again. Declarations and annual reports that were stuck with the status 'Voorbereiden voor verzending' have been sent as well. Our apologies for the inconvenience