Officient incident
Exact Online Bouw - Degraded performance through various menu paths (NL/BE)
Resolved after 1 day 3 hours, affecting Exact Online Bouw, on October 5, 2026.
This issue has been resolved and the performance of Exact Online Bouw is back to normal again. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Oct 05, 2026, 08:02 AM UTC
You may experience degraded performance through various menu paths. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Oct 05, 2026, 09:34 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 05, 2026, 01:41 PM UTC
Unplanned maintenance will take place for Exact Online Bouw on Monday, 5 October, between 20:00 CEST and 20:30 CEST. During this maintenance window, our systems will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding.
- monitoring Oct 05, 2026, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 11:17 AM UTC
This issue has been resolved and the performance of Exact Online Bouw is back to normal again. Our apologies for the inconvenience.
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