Officient incident
Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL)
Resolved after 5 days 2 hours, on September 30, 2026.
You may receive an error stating that the combination of your username and password is incorrect or your account is inactive when trying to login to Digipoort. You may also encounter issues when trying to submit a VAT or ICP statement to Digipoort. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Update timeline
- investigating Sep 30, 2026, 11:11 AM UTC
You may receive an error stating that the combination of your username and password is incorrect or your account is inactive when trying to login to Digipoort. You may also encounter issues when trying to submit a VAT or ICP statement to Digipoort. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Oct 05, 2026, 01:20 PM UTC
The issue has been resolved. Our apologies for the inconvenience.
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