Officient incident
Digipoort - Time-out message while opening Digipoort (SaaS) (NL)
Resolved after 1 day 5 hours, affecting Exact Online Jaarrekening, on September 21, 2026.
The issue has been resolved. https://accountancydigipoort.softwaregemak.nl is accessible again. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Sep 21, 2026, 08:19 AM UTC
You may get a 504 Gateway Time-out message while trying to log in to https://accountancydigipoort.softwaregemak.nl. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- investigating Sep 21, 2026, 12:38 PM UTC
We are continuing to investigate this issue.
- identified Sep 21, 2026, 12:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 22, 2026, 01:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 01:52 PM UTC
The issue has been resolved. https://accountancydigipoort.softwaregemak.nl is accessible again. Our apologies for the inconvenience.
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