Officient incident
Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered
Resolved after 7 hours 12 minutes, affecting Bank links / PSD2, on September 21, 2026.
The issue has been resolved. All bank statements have been imported. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Sep 21, 2026, 07:06 AM UTC
You may notice that you are not receiving bank statements for your active bank links. The issue has been identified, and we are working on a solution. Please refrain from manually importing the statements, as we will ensure that the statements will be imported. We will update this page as soon as more information is available. Our apologies for the inconvenience.
- monitoring Sep 21, 2026, 02:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 02:18 PM UTC
The issue has been resolved. All bank statements have been imported. Our apologies for the inconvenience.
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