Resolved after 4 hours 45 minutes, affecting Exact Online and Exact Online Premium, on September 2, 2026.
The issue has been resolved. All Exact Online environments are available and work as intended again. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Sep 02, 2026, 07:20 AM UTC
Exact Online is temporarily unavailable due to unplanned maintenance. We will update this page as soon as more information becomes available. Our apologies for the inconvience.
- investigating Sep 02, 2026, 07:21 AM UTC
We are continuing to investigate this issue.
- identified Sep 02, 2026, 08:21 AM UTC
We are continuing to work on a fix.
- monitoring Sep 02, 2026, 08:29 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Sep 02, 2026, 09:48 AM UTC
Exact Online Premium is unavailable again for NL customers. We are working hard to solve the issue as soon as possible. Our apologies for the inconvenience.
- monitoring Sep 02, 2026, 10:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2026, 12:06 PM UTC
The issue has been resolved. All Exact Online environments are available and work as intended again. Our apologies for the inconvenience.
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