Resolved after 12 days, affecting Analytics Service, on July 29, 2026.
We are currently investigating an issue affecting our reporting service. All report types — including signage reports and video analytics reports — may fail to load or generate. Report data continues to be collected in the background and will be available once the issue is resolved. All other panel features are working normally, and content playback on screens is not affected. Our team is actively working on this. We will share an update as soon as we have more information. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Jul 29, 2026, 05:44 AM UTC
We are currently investigating an issue affecting our reporting service. All report types — including signage reports and video analytics reports — may fail to load or generate. Report data continues to be collected in the background and will be available once the issue is resolved. All other panel features are working normally, and content playback on screens is not affected. Our team is actively working on this. We will share an update as soon as we have more information. We apologize for any inconvenience.
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