Resolved after 14 hours 42 minutes, affecting Visual search, on November 18, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Nov 18, 2025, 06:44 PM UTC
We are experiencing a significant degradation in our Hybrid Search functionality since 10am today morning. Users may observe slow response times, intermittent outages, and poor or irrelevant search results when performing hybrid searches. We are investigating the issue.
- investigating Nov 18, 2025, 06:45 PM UTC
We are continuing to investigate this issue.
- identified Nov 18, 2025, 06:46 PM UTC
The issue has been identified and the fix is being implemented.
- monitoring Nov 18, 2025, 06:47 PM UTC
A fix has been implemented and we are monitoring the issue.
- monitoring Nov 18, 2025, 10:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 19, 2025, 09:27 AM UTC
This incident has been resolved.
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