Resolved after 4 hours 18 minutes, affecting Portal and Visual search and 1 more, on August 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
PortalVisual searchOCR searchData APIObject recognitionVisual recommendationsHybrid Search Context Model
Update timeline
- investigating Aug 05, 2026, 07:36 AM UTC
We have identified an issue in our infrastructure that may lead to degraded Find API and Portal performance.
- identified Aug 05, 2026, 07:40 AM UTC
We have identified the root cause and are implementing a fix.
- monitoring Aug 05, 2026, 08:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2026, 11:55 AM UTC
This incident has been resolved.
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