Resolved after 12 minutes, affecting Numa Inbox, on August 4, 2026.
The issue affecting our transcription provider, Deepgram, has been resolved. Call recordings and voicemails are now being processed normally, and no data was lost. Thank you for your patience.
Affected components
Update timeline
- investigating Aug 04, 2026, 03:39 PM UTC
We're currently seeing delays with our transcription provider, Deepgram, which is affecting call recordings, voicemail transcription, and call intelligence. These features may be temporarily unavailable or slow to update. Our team is actively looking into it, and we'll share more as we have it. Thank you for your patience.
- resolved Aug 04, 2026, 03:51 PM UTC
The issue affecting our transcription provider, Deepgram, has been resolved. Call recordings and voicemails are now being processed normally, and no data was lost. Thank you for your patience.
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