Resolved after 2 hours 4 minutes, affecting DAX Copilot for DMO - Summary Editing (US-01), on January 9, 2026.
We have identified an issue in DAX Copilot for DMO where some users may encounter errors after a period of inactivity. Symptoms may include: - Error message stating: "Refresh failed." - Blank summaries being returned Temporary workaround: - Please close the DAX Copilot window and then reopen DAX Copilot window.
Affected components
Update timeline
- investigating Jan 09, 2026, 08:14 PM UTC
We are currently investigating reports of issues with Dax Copilot using DMO. Users are reporting blank summary or a refresh error after some inactivity. Temporary work around is to close DAX Copilot window and do a short dictation with DMO, then reopen the Dax Copilot window. More information as it becomes available.
- investigating Jan 09, 2026, 08:55 PM UTC
We have identified an issue in DAX Copilot for DMO where some users may encounter errors after a period of inactivity. Symptoms may include: - Error message stating: "Refresh failed." - Blank summaries being returned Temporary workaround: - Please close the DAX Copilot window and then reopen DAX Copilot window.
- resolved Jan 09, 2026, 10:19 PM UTC
This incident has been resolved.
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