Nuance incident

Possible NMC Impact

Resolved after 5 hours 44 minutes, affecting Nuance Management Center (United States), on April 14, 2026.

identified Apr 14, 2026, 02:56 PM UTC

Microsoft has identified and is working on remediation on the current NMC issue. Impact is that some admins working with the most recent Edge/Chrome browser updates, that also manage multiple organizations may be experiencing an issue with Orgnaization dropdown/selector.

Started
Apr 14, 2026, 02:18 PM UTC
Resolved
Apr 14, 2026, 08:02 PM UTC
Duration
5h 44m
Detected by Pingoru
Apr 14, 2026, 02:18 PM UTC

Affected components

Nuance Management Center (United States)

Update timeline

  1. identified Apr 14, 2026, 02:18 PM UTC

    Microsoft has identified and is actively troubleshooting an issue affecting Nuance Management Console within our US datacenter following the latest Edge browser update. More details will be provided when information is available.

  2. identified Apr 14, 2026, 02:55 PM UTC

    Microsoft has identified and is working on remediation on the current NMC issue. Impact is that some admins working with the most recent Edge/Chrome browser updates, that also manage multiple organizations may be experiencing an issue with Orgnaization dropdown/selector.

  3. identified Apr 14, 2026, 02:56 PM UTC

    Microsoft has identified and is working on remediation on the current NMC issue. Impact is that some admins working with the most recent Edge/Chrome browser updates, that also manage multiple organizations may be experiencing an issue with Orgnaization dropdown/selector.

  4. resolved Apr 14, 2026, 08:02 PM UTC

    This incident has been resolved.

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