Nuance incident

Possible Intermittent Analytics Impact

Resolved after 18 hours 52 minutes, affecting Nuance Healthcare Analytics (United States) and Nuance Healthcare Analytics (Canada), on May 18, 2026.

identified May 18, 2026, 06:09 PM UTC

Microsoft is currently aware of an analytics-related impact stemming from a Microsoft Fabric / Power BI issue. Our engineering teams are actively investigating. Current symptoms include: -Service Unavailable errors -Delays when loading analytics At this time, there is no confirmed workaround. However, some users have reported intermittent success by restarting the application and retrying the operation. We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue. Azure Status Link: https://azure.status.microsoft/en-us/status

Started
May 18, 2026, 06:09 PM UTC
Resolved
May 19, 2026, 01:01 PM UTC
Duration
18h 52m
Detected by Pingoru
May 18, 2026, 06:09 PM UTC

Affected components

Nuance Healthcare Analytics (United States)Nuance Healthcare Analytics (Canada)

Update timeline

  1. identified May 18, 2026, 06:09 PM UTC

    Microsoft is currently aware of an analytics-related impact stemming from a Microsoft Fabric / Power BI issue. Our engineering teams are actively investigating. Current symptoms include: -Service Unavailable errors -Delays when loading analytics At this time, there is no confirmed workaround. However, some users have reported intermittent success by restarting the application and retrying the operation. We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue. Azure Status Link: https://azure.status.microsoft/en-us/status

  2. resolved May 19, 2026, 01:01 PM UTC

    This incident has been resolved.

Your product runs on more than Nuance

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →