NUACOM incident

Issue with call audio using desktop app

Resolved after 35 minutes, affecting Desktop App, on December 3, 2025.

resolved Dec 03, 2025, 12:27 PM UTC

The issue with the calls using the desktop app is now resolved, apologies for the inconvenience caused. The team is investigating the root cause.

Started
Dec 03, 2025, 11:51 AM UTC
Resolved
Dec 03, 2025, 12:27 PM UTC
Duration
35m
Detected by Pingoru
Dec 03, 2025, 11:51 AM UTC

Affected components

Desktop App

Update timeline

  1. investigating Dec 03, 2025, 11:51 AM UTC

    We are currently investigating the issue.

  2. resolved Dec 03, 2025, 12:27 PM UTC

    The issue with the calls using the desktop app is now resolved, apologies for the inconvenience caused. The team is investigating the root cause.

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