NUACOM incident

Intermittent one-way audio on some inbound calls (from upstream carrier)

Resolved on July 21, 2026.

resolved Jul 21, 2026, 03:50 PM UTC

We are investigating reports of one-way audio affecting a subset of inbound calls, where the caller cannot be heard by the answering agent.

Started
Jul 21, 2026, 08:00 AM UTC
Resolved
Jul 21, 2026, 08:00 AM UTC
Duration
–
Detected by Pingoru
Jul 21, 2026, 08:00 AM UTC

Update timeline

  1. resolved Jul 21, 2026, 03:50 PM UTC

    We are investigating reports of one-way audio affecting a subset of inbound calls, where the caller cannot be heard by the answering agent.

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